At Ladies First Obstetrics and Gynecology, we take the time to provide patients with the most information about our services and how to protect their health. Here are the answers to some of the most frequently asked questions we receive about our services.
What insurance plans do you accept?
We accept many different insurance plans and can help you file for reimbursements. It is the patient’s responsibility to know the details of their health plan in regard to referrals, co-payments, and percentage of coverage. The insurance plans we currently accept include:
Aetna US Healthcare
Blue Cross Blue Shield
First Medical Network
PHCS PPO/Open Access
Why do I need to show my photo ID and insurance card every time I come in?
This will help ensure you are billed correctly. We check photo IDs at every visit to protect you against identity theft. We also want to make sure that our records are correct. At each appointment, we scan your insurance card to make sure we have your correct and up-to-date insurance information.
Why do you request that I arrive 15 to 20 minutes earlier than my scheduled appointment time?
Arriving early allows you time to complete any paperwork that you may need to fill out. It also allows our receptionist time to check your patient chart and update any information that may have changed since your last visit. At Ladies First, we always strive to keep wait times to a minimum. When patients arrive early, it helps us keep our schedule running on time, so that we can provide the best possible service to everyone.
What are my birth control options?
We are happy to provide counseling on the growing variety of birth control options. We offer several hormonal contraceptive options, including birth control pills, extended use pills, the patch, Nuvaring, Implanon/Nexplanon, and Depo Provera. We also perform diaphragm fittings and IUD insertions and removals. We offer both the copper IUD and the progesterone-containing IUD. We can also talk about tubal ligation, which is done laparoscopically, with you.
Should I get a flu vaccination? If so, when?
Winter is flu season. However, the length of the season can vary from year to year. While the peak of flu season is usually January and February, outbreaks can begin as early as October. While it is important for everyone to get a flu shot each flu season, it is especially important for the groups listed below:
Children under 5 years old (this especially applies to children under 2 years old)
People age 50 or older
People of any age with certain chronic medical conditions
People who live or work in nursing homes or other long-term care facilities
People who live with or care for those at high risk for complications from flu, including:
Health care workers
Teachers and childcare employees
Out of home caregivers for children younger than 6 months old (these children are too young to receive the flu vaccination)
I am running low on my medication. How do I obtain more?
If it has been less than a year since your last annual exam, your prescription can be obtained by calling our office. A nurse will call in the refill to your pharmacy or send you a prescription in the mail at your request. If it has been more than a year since your last annual exam, you will need to schedule an appointment with us before we can refill your prescription.
How often should I have a gynecology exam and Pap smear?
If you are taking birth control pills, are sexually active with more than one partner, or are having any GYN problems, you need an exam at least once a year. If you are postmenopausal but have a normal Pap history, you may have a pap screening every 2 to 3 years. Pap smears may be recommended more frequently if they are abnormal. However, you still need annual visits, including a screening mammogram and pelvic examination.
What if my Pap smear is abnormal?
If your Pap smear is abnormal, you will receive a call from your doctor or one of our nurses. Our office automatically screens all Paps with atypical squamous cells of undetermined significance (ASCUS) for the high-risk human papillomavirus (HPV). This virus is the most common reason for abnormal cells found with Pap smears. You will be scheduled for an office procedure called a colposcopy to take a closer look at your cervix for abnormal cells. Follow-up may only require monitoring, or it may involve other forms of treatment if cell changes are significant. For more information about HPV, go to the Centers for Disease Control and Prevention website.
What is a thin prep Pap smear and why is it better?
At Ladies First, we use the thin prep Pap test. Thin prep is a liquid-based test that allows us to identify and analyze any abnormalities in your cells more accurately. Thin prep has become the preferred test over conventional Pap, because it has proven more effective in the detection of abnormal cells. With thin prep, if an abnormality is discovered, we are able to detect and treat it much sooner than we could with traditional Pap tests.
What forms of payment do you accept?
In addition to cash and checks, we also accept VISA, Mastercard, and American Express.
Do I need my old records and how do I get them sent?
Your prior records can be helpful, especially if the doctor’s medical decision-making will be based upon the information contained in your medical history. You can contact your previous doctor’s office before your visit with us and have the records sent to our office, or you can complete a form during your visit with us, and we will fax it to the other office for release of the records. You will need to provide their fax number.
What is an HPV vaccination?
Human papillomavirus or HPV is a virus you may not know too much about—but you should. HPV will affect an estimated 75% to 80% of males and females in their lifetime. Please refer to the Gardasil website for more information on the vaccine.
How often should I have a Pap smear?
We recommend having a Pap smear every two years. A Pap smear can prevent the most common form of cervical cancer in up to 90% of cases. The biggest risk factor for cervical cancer is not having a Pap smear every two years. We follow current guidelines on Pap smears and cervical cancer prevention.
What are the recommendations for screening mammograms?
Women ages 40 and older should have mammograms every year. A baseline mammogram can be done at age 35. Women who are at higher than average risk of breast cancer should talk with their health care providers about whether to have mammograms before age 40 and how often to have them.
I have more questions not covered in these FAQs.
If you are new to Ladies First Obstetrics and Gynecology, please call our offices at (334) 671-9445 or (877) 671-9445 with any questions you have.
If you are an established patient, you can send us a message through our patient portal.
We do our best to answer everyone who contacts us in a timely manner.
For more information, call Ladies First Obstetrics and Gynecology of Dothan at (334) 671-9445 or (877) 671-9445. Or, you can schedule a consultation with one of our caring physicians by using our convenient online Request an Appointment form. We look forward to seeing you soon at one of our two convenient locations in Dothan and Enterprise, Alabama.